If you plan on making changes to your staircase, trying to perform the work alone can be a big risk.
Not only is it an integral structure in your home that plays a key part in everyday life, but it is also tricky to remove parts without losing some of the integrity of the staircase.
If you are unsure of what to do, hiring a staircase carpenter is always the best choice.
A good staircase carpenter will have the skills and experience to create a staircase that is both beautiful and safe. They will also be able to help you choose the right materials and design for your home.
Before you hire a staircase carpenter, there are a few questions you should ask them. These questions will help you to ensure that you’re hiring the right person for the job, and we’ve listed ten here.
Let’s take a look.
Key Questions for a Staircase Carpenter
How long have you been a staircase carpenter?
This is a good question to ask to get an idea of the carpenter’s experience.
A staircase carpenter with many years of experience will have the skills and knowledge to provide advice and create a high-quality staircase.
They will also have encountered many common issues throughout their many projects, and this will mean that if similar issues occur in yours, they will know the best way to fix it without derailing things too much.
What types of staircases have you built?
This question will help you to determine if the carpenter has experience with the type of staircase you’re looking for.
If you’re looking for a specific style or design, be sure to ask the carpenter if they have experience with that type of staircase.
Different carpenters specialise in different staircases, so if you’re trying to find the perfect one for you, this is a key question.
It also provides some good insight into just what they can do.
What materials do you use?
The materials used to build a staircase will affect its appearance, durability, and cost.
Be sure to ask the carpenter what materials they use and why they prefer those materials.
For example, if you want to modernise your staircase, adding glass panels is a great choice, but only if your chosen staircase carpenter is comfortable working with this material.
What is your design process?
The carpenter’s design process will give you an idea of how they work and how involved you’ll be in the design process.
Some carpenters will work with you to create a custom design, while others will offer pre-made designs.
A key aspect to look for here is someone that is happy to collaborate, and willing to work with you to conjure up a design of the perfect staircase for your property.
What is your pricing structure?
The carpenter’s pricing structure will help you to understand how much the staircase will cost.
Be sure to ask about the cost of materials, labour, and any additional fees. Knowing your budget is something that should be ticked off before any agreement or plans are made, and it is important you stick to this.
If a carpenter cannot offer the work in the price you are looking for, it may be time to change your plans or look for alternative carpenters.
What is your warranty?
A good staircase carpenter will offer a warranty on their work. This will protect you in case there are any problems with the staircase in the future.
While a well-installed staircase built with high-quality materials should last many years, there is always the possibility that something may go wrong.
With this in mind, a warranty is great for providing peace of mind that you are well looked after in the years following the build in the eventuality of any problems.
Can you provide references?
Asking for references is a great way to get feedback from other homeowners who have used the carpenter’s services.
This will give you a good idea of the carpenter’s work quality and customer service.
It’s also a good idea to check out popular review sites to learn more about their services, such as Checkatrade (find our profile here).
What is your availability?
It’s important to ask the carpenter about their availability. If you have a specific timeline for the project, be sure to let the carpenter know.
This is especially relevant if you need someone to repair an issue with your staircase. These are used many times a day so problems tend to escalate if not dealt with.
If you have a problem that needs fixing right now, then someone who isn’t available for a while will be no good, and therefore asking this question is vital.
What are your payment terms?
Be sure to ask about the carpenter’s payment terms. This will help you to understand when and how you’ll need to pay for the staircase.
Depending on the size and scale of the job, staircase projects can be rather costly.
Staircase carpenters may require a deposit and then payment in full once the job is complete. Alternatively, they may need full payment upfront.
Knowing what your chosen carpenter needs will stop any surprises further down the line.
What is your process for resolving disputes?
It’s important to have a plan in place in case there are any problems with the staircase. Ask the carpenter about their process for resolving disputes.
Disputes can occur, and if they do, knowing there is a process in place to ensure they are resolved quickly and fairly is important.
In addition to the questions listed above, here are a few additional questions you may want to ask a staircase carpenter:
- What is your safety record?
- Are you licensed and insured?
- Do you have any certifications?
- What is your approach to project management?
- How do you handle changes to the project scope?
- What is your communication style?
- How will you handle my concerns and questions?
Get in Touch with County Stairs
These are just a few of the questions you should ask a staircase carpenter before hiring them. By asking these questions, you can ensure that you’re hiring the right person for the job and that you’re getting a high-quality staircase.
We hope this blog post has helped you to learn more about how to choose a staircase carpenter. With careful planning, you can find a carpenter who will create a beautiful and safe staircase for your home.